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Program Description:

Crisis intervention and stabilization services are available to individuals who are experiencing an urgent or emergent mental health crisis. On a 24/7 basis, via mobile field response and/or by telephone, the multi-disciplinary Crisis Team staff provide rapid mental health services that are supportive and strength based in nature and that assist the individual to remain in the least restrictive level of care possible. The Crisis Team serves individuals aged 21 years and older and responds to all of the communities throughout Ventura County.

Successful Outcomes:
- Of the approximately 200 community field visits performed each month, 60% of the time, crisis situations are resolved without the need for psychiatric hospitalization.
- Individuals and families are assisted to de-escalate crisis situations, and linkage to needed therapeutic (and other) resources is facilitated.

Services and Supports:
- The toll free crisis number is the "access" line and "portal of entry" to Ventura County Behavioral Health. The Crisis Team staff manage 1300-1600 phone calls per month, addressing not only crisis matters, but also general information inquiries and requests for services from those seeking to enroll in behavioral health services.
- For many of those calling upon the services of the Crisis Team, it is their first contact with mental health professionals. Follow-up, outreach, support and linkage to needed services are critical components of the Crisis Team's mission. Those clients who are at risk of "falling through the cracks" after their crisis situation has passes, are followed especially closely and engaged to connect with services which will help them to avoid and better manage future mental health crises.
- Referrals are individually customized to ensure that appropriate cultural and linguistic needs are accommodated.

To access mental health services, or for immediate help, please call 24/7 1-866-998-2243.

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